Incident

Incident Investigation

1. Investigation Team members will find the incident under “For Your Action” tab. Go to My Action | For Your Action tab.
2. All tasks assigned to user will be displayed in a tabular manner.
3. Click Subject, Section, Action to be Taken, Assign Date, Assigned By, Target Date and Status on header on the table to view the tasks in ascending/descending order.
4. Click on “Hyperlinked Subject” in Subject column to review incident which will be opened in different tab. (Image 1)
5. By default, all prefilled data will automatically be displayed, and it will be disabled.
6. There are 2 tabs in this screen displayed above:
   1. IIR Details: Where user can view the details of the report.
   2. Investigation: Where user can fill up investigation details and take action against it.
   3. Safety Alerts: Where Safety Alerts details can be filled in terms of What Happened, Key Message, Single Point Lesson. There are three options available as
      1. Save: Safety Alert details will be Saved.
      2. Reset: Safety Alert field details will be reset.
      3. Save And Send Email: Email ids can be added by clicking on Add Employees who are intended to receive this mail.
7. There are few sections in investigation where user can enter investigation details. The sections (Except Section A and Section B) will be available upon the selection of “Nature of Injury” and “Incident Classification”.
   1. Section A: Incident’s Basic Details - To add/edit basic details.
   2. Section B: Investigation - Has a details of description of Incident, Sequential Occurrence etc.
   3. Section C: Injured Person Details - To add/edit the details of an injured person. This is mandatory to provide injured person details in case any injured person(s) added while reporting an incident.
   4. Section D: Statements - To add/edit statement of an injured employee.
   5. Road Incident Details: This section will be displayed if “Incident Classification” is selected as “Road Accident” while reporting the incident report. It will change with respect to the incident classification.
   6. Section E: Incident Causes - To add/edit Incident Cause.
   7. Cost Calculation of Incident / Near-miss: To add/edit Incident cost.
   8. Section F: IMPROVE & CONTROL (Recommendation(s)) - To add CAPA for the incident..
8. To take action against a particular incident, select action from drop down list in Authorization section:
   1. Investigation Completed & Send for Plant HOD Review: The report will be sent for review to the Plant HOD.
9. Click “Submit” button to save the data and send for review to Plant HOD.